It’s been a while since I started this blog and I guess it’s time for me to quote some of the Hostmonster customers’ feedback I got around the Internet (and in my inbox).
Positive feedbacks on Hostmonster
There are quite some good words I found on both hosting review websites and forums. Here’re some of them that I found useful and might be interesting to read. The first review is made by a guy named Michael from Canada. Michael rated Hostmonster 5 stars on hosting reliability and user-friendliness.
Michael: Hostmonster seems very good for now!
I have had this host for about a week and my first impressions are good.
I have not had any problems. Help desk is actually helpful. They called promptly to verify my account. I was not there so I called back. I waited approximately 10 seconds before I got to an operator and it was done in under a minute.
Customer support was friendly from what I’ve seen. Also, my website loads faster than with many hosts I had the occasion of working on when working on web dev. contracts. cPanel is nice and I see no major feature missing. Good impressions.
- Michael Fortin, Sept 03, 2008
Moving on, here’re some other positive feedbacks I found on WebHostingGeeks. Note that one of these comments are made by experienced webmaster, Jonathan, from AlreadyHosting.com.
Jonathan: I love Hostmonster
Like WebHostingGeeks I own a web hosting review site call alreadyhosting.com! Throughout the years I have experimented with many different web hosts and I have never been more happier with HostMonster. HostMonster’s staff is friendly and they have a great product, I give this host five stars!
- Jonathan @ AlreadyHosting.com, Sept 10, 2008
Jordan: Excellent Value, Excellent Service!
Over the last few years, I have tried a few of the top ten webhosting companies for various clients, and I have found that HOSTMONSTER has provided the best customer service, uptime and features overall. Now they offer unlimited domain hosting, and I have migrated all of my numerous accounts to Hostmonster. They are reliable and their customer service is top-notch.
- Jordan Ancel @ Tinkerstreet Creative Group, LLC from Los Angeles, Sept 26, 2008
Negative reviews on Hostmonster services
"Hostmonster sucks!"
Yeah, you’ll probably hear about this a lot when you’re searching reviews on Hostmonster. And yes, perhaps, Hostmonster really sucks! But hey, which web host doesn’t sucks? Try to search around for negative reviews, you will notice that about every single web hosting service have complaints. From Lunarpages to Bluehost to Hostgator to 1 and 1 to…it’s not Hostmonster sucks, it’s EVERY HOSTING SUCKS!
Why am I telling you this?
When shopping for web host, you have to understand that Hostmonster, along with other host name mentioned, are big companies in hosting industry. For god’s sake they are hosting more than millions domain! Of course there are customers who are unpleased; of course they are customers who are pissed and release their hating words online.
The solution of all these is to test the host (that you are confidence in) by yourself. Watch out the hosting performance like a hawk at the first 30 days - if there’s anything fishy or something that you don’t like about, ask for a full refund and move on to others. Most reputable hosting services have clearly-written refund policy - for example with Hostmonster, you get full-refund satisfaction guarantee for the first 30 days. Make use of your rights and find out the web host that suits you the best!
By the way, here’s a negative review on Hostmonster that I think it’s worth sharing.
Meg: Cheap Service - You Get What You Pay
HostMonster was cheap enough for me to use for my little hobby site. I was pleased by the thought of 24/7 support but in practice their tech support chat people were rude and not terribly helpful.
- Meg from USA, Sept 14, 2008.
Conclusion: Is Hostmonster good?
My opinion? Yes, Hostmonster is highly recommended! After all, I’m having all the good experience by hosting with them.
But why listen to me? I’m just another stranger on the street. What you should do is to try them out for yourself! Hostmonster runs a 30-day full refund policy - why not take advantage on that and test if Hostmonster is good or not? 
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