Comments on: Dealing with HostMonster Verification Department http://www.hostmonstersecretrevealed.com/hostmonster-order/dealing-with-hostmonster-verification-department/ Sat, 27 Mar 2010 00:11:38 +0000 hourly 1 http://wordpress.org/?v=3.0 By: cristiano nogueira http://www.hostmonstersecretrevealed.com/hostmonster-order/dealing-with-hostmonster-verification-department/comment-page-1/#comment-144 cristiano nogueira Sat, 27 Mar 2010 00:11:38 +0000 http://www.hostmonstersecretrevealed.com/uncategorized/dealing-with-hostmonster-verification-department/#comment-144 Yes, hostmonster sucks when it comes to treating the customer with respect. I have been with them for 5 years, and today got my 43 domains deactivated, with a meager “malware/virus on your account” explanation. Since I obviously wouldnt install anything like that in my account, I had no idea what they were talking about. they could have been more specific. While trying to get support they treat you like criminals, regardless of your history of patronage. After 44mins on the phone to talk to a tech specialist (yes, they dropped the line 3 times) someone was able to help the minimum sufficient for me to spend a few hours trying to figure it out for myself. Stay away unless you want the headaches. Yes, hostmonster sucks when it comes to treating the customer with respect. I have been with them for 5 years, and today got my 43 domains deactivated, with a meager “malware/virus on your account” explanation. Since I obviously wouldnt install anything like that in my account, I had no idea what they were talking about. they could have been more specific.

While trying to get support they treat you like criminals, regardless of your history of patronage.

After 44mins on the phone to talk to a tech specialist (yes, they dropped the line 3 times) someone was able to help the minimum sufficient for me to spend a few hours trying to figure it out for myself.

Stay away unless you want the headaches.

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